Sourcing and Contract Management Team Manager (Finante) @ ERICSSON TELECOMMUNICATIONS ROMANIA SRL, BUCURESTI
Recruit, manage and develop a support team of 12 eSourcing and Contract Analysts that execute eSourcing events in cooperation with Ericsson strategic sourcing clients and their targeted suppliers, as well as handle the execution of the offshore contracts, ensuring Vendor supervision and proper activities delivery.
Hiring new team members, making sure the team has the necessary skills to meet the objectives.
Develop team mission, roles and responsibilities, goals and metrics.
Ensure Balance Scorecard and KPIs are defined and met: Utilization, Customer Satisfaction, and SLA.
Act as point of contact for escalation of all eSourcing and Contract Management issues.
Provide leadership skills and coach team to provide excellent support to the Strategic Sourcing Managers at regional level.
Performance management – conduct performance reviews; ensure employees have the critical training to perform the job.
HR Practices (Induction and integrate new team members, Career development and Improvement plans).
Interface with the Ericsson strategic sourcing client to clearly understand the business objectives and the project landscape.
Secure planning and execution of sourcing related activities (plan, create, monitor and analyze) using the Ericsson eSourcing software application.
Follow up on operational and financial progress and performance during Contract lifecycle against contractual commitments and targets.
Recommend and control budget for Sourcing and Contract Management area according to identified business needs, execute and control expenses against the budget and department objectives.
Coordinate the Sourcing and Contract Management team activities, prioritize workload; provide weekly status report to Senior Director.
Creation and development of a global-level team from 2 people supporting one region and doing data entry tasks, to 12 people supporting all 15 regions doing complex tasks, including delivery, sales operations related tasks, inbound/outbound calls.
Savings up to 3 million EUR from the eAuction events.
Double the number of contactors managed by the Sourcing and Contract Management team; handle POs and invoicing of 2 million EUR per year.
Design and implement the process of how to obtain a long-term visa for consultants, by coordinating info from HR, Contract Management, Legal and external audit company (KPMG).