Senior HR Operations Specialist - Shared Services

Descrierea postului:

Responsibilities
• Monitor, allocate and deliver transactions and requests coming into HR Operations Support Centre in order to prioritise and delegate tasks to ensure delivery of HR Operations’ services to the business in the region against agreed SLA’s
• Motivate, mentor and coach HR Operations Team members to ensure the team develop and grow in terms of process knowledge, HR knowledge, confidence and best practice approach
• Participate in, initiate and lead global HR projects and process reviews
• Keep up to date on HR policies and procedures with relevant legislative changes in order to be able to lead cases at the upper end of our Portfolio of Services
• Contribute to the creation of solutions to improve and standardize the the HR Operations service

Cerinte
Requirements
• University graduate
• HR Masters degree is a plus
• 3-5 experience in HR, preferably in a multinational environment as part of Global HR team
• Solid experience with generalist HR activity: company policy and processes, benefits, performance management, employment law
• Experience in a Shared Services environment would be a plus
• SAP HR knowledge is a plus
• Excellent English skills, French or German is a plus