Russian and English Customer Support Specialist

• Answering queries via email and live chat
• Troubleshooting technical problems faced by customers
• Inform customers about ongoing promotions and game rules
• Participate and assist in any marketing promotions, including outbound calling as essential retention tool.
• Assist VIP players
• Contribute to a stimulating and positive job environment

Cerinte
• Excellent written and oral communication skills in Russian, English and Romanian.
• Genuine interest in gaming products
• Be able to explain issues in a clear and confident manner
• Adaptable and flexible to different shifts
• Good problem solver
• A team player with ability to work in a multicultural environment
• Proficient using MS Office

Oferta (bonusuri, beneficii)
We offer a competitive salary that will be discussed in the first interview.

You can apply for this position with an English or Romanian CV.