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Call center Operator

Adrian Dragomirescu PFA

  • Nivel cariera

    Entry (0-2 ani), Middle (2-5 ani)
  • Limbi vorbite

    Engleza
  • Oras(e)

IDEAL CANDIDATE:


Experience
• proficient English speaker is a must
• proficient in relevant computer applications
• knowledge of customer service principles and practices
• knowledge of call center telephony and technology
• some experience in a call center or customer service environment
• good data entry and typing skills

Key Competencies
• verbal and written communication skills
• listening skills
• problem analysis and problem solving
• negotiation skills
• customer service orientation
• organizational skills
• attention to detail
• judgment
• adaptability
• team work
• stress tolerance
• resilience



JOB RESPONSIBILITIES / BENEFITS:


Responsibilities
• contact businesses or private individuals by phone
• deliver prepared sales scripts to persuade potential customers to purchase a service
• describe products and services
• respond to questions
• identify and overcome objections
• take the customer through the sales process
• obtain customer information
• obtain possible customer leads
• maintain customer/potential customer data bases
• follow up on initial contacts
• complete records of telephonic interactions, orders and accounts

Benefits:
• We offer training courses
You’ll be a part of a young team in a start-up company
• Career opportunities in a company that will expand rapidly
• Friendly environment and working conditions



COMPANY DESCRIPTION:


A USA based company that looks to relocate the call center department in Romania.
As a call center operator you will work with English speaking clients from USA.



 
Interviu Online:
1.  How good are your English talking skills?
2.  What are your salary expectations (RON/month)?
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