Locuri de munca in BUCURESTI - Banci / Institutii financiare

RESPONSIBILITIES:- Managing incoming and outgoing telephone calls, negotiating payment conditions with debtors- Receiving, registering and handling requests and complaints- Ensuring that all cases are served with courtesy and accuracy, meeting service quality standards- Continuous feedback to Supervisor on workload, processes or other issues- Perform any other new activities in accordance with department procedures

Cerinte

REQUIREMENTS:- Previous experience in Call Center or Customer Service would be a strong advantage- Very good communication skills, multi-tasking ability, results-oriented- Perseverance, sel...

- Coordoneaza activitatea zilnica a sucursalei, in conformitate cu strategia de business a bancii;- Dezvolta portofoliul de clienti si volumul de afaceri impreuna cu echipa de vanzari;- Gestioneaza activele si pasivele sucursalei, avand ca scop maximizarea profitului si controlul riscului;- Se asigura ca toti clientii bancii primesc servicii bancare de calitate, conform solicitarilor acestora;- Coordoneaza si monitorizeaza responsabilitatile si obiectivele profesionale ale intregii echipe a sucursalei;- Aplica corespunzator, la nivelul sucursalei, legislatia, regulamentele BNR, procedurile interne ale bancii; - Creeaza un mediului de lucru corespunzator pentru toti...

Job responsibilities :
 
- Represents the Branch image in the relation with the clients - SMEs; - Increases the sales of Branch retail products for the SMEs;- Establish the first contact with the clients and plans specific future activities;- Maintains a good relation with the existing clients and makes cross selling for the new products;- Knows all the characteristics of the bank's products and competitors ones and make suggestions for range improvement of those products.
 
Requirements :
 
- University Degree (Economic studies);- Previous experience banking system;- Previo...

Responsabilitati :
 
- Contribuie la atragerea noilor clienti si la mentinerea celor deja existenti;- Este responsabil de intreaga performanta a unitatii – performanta financiara, serviciile complete pentru clienti (calitatea serviciului, competenta angajatilor, atitudinea fata de clienti etc.) si sistemele interne de control;- Asigura organizarea si executarea corecta a operatiunilor zilnice din unitate;- Asigura asistenta metodologica in activitatile zilnice ale tuturor angajatilor din unitate;- Atribuie activitati specifice pentru angajatii din unitate;- Revizuieste creditele si furnizeaza opinii, in conformitate cu regulile bancii;- E...

Job responsibilities:
 

Permanent market evaluation in order to identify and select suppliers as per the company’s needs;
Receives internal requests and analyzes them and decides upon the supplier selection criteria;
Coordinate the forming of the sourcing team and preparation of a project/ sourcing plan;
Sends request for information/proposal/quotation to different suppliers;
Evaluate proposals, negotiate and advise on selection (based on price, delivery terms, quality etc.);
Measure realized cost savings and report to the management team;
Offer advice and contribute to defining the commer...

Atributiile postului:

Asigurarea de consiliere juridica si asistenta pentru ING Bank, in activitatea non-business a acesteia pentru functia de suport real estate si dezvoltare retea;
Elaborarea si avizarea de puncte de vedere juridice referitoare la eventuale aspecte legislative care au incidenta asupra activitatii ING Bank din perspective functiilor de suport;
Realizarea de studii de caz, de investigatii pe aspecte juridice ale raporturilor juridice non-business ale ING Bank si oferirea de consiliere juridica;
Participarea la sedintele ARB, IBR.

Cerintele postului:

Studii superioare finalizate - Fa...

- Comunica cu toate zonele de business si IT pentru clarificarea cerintelor acestora si stabilirea termenelor de respectat;- Gestioneaza proiectele pentru atingerea obiectivelor stabilite si pentru incadrarea activitatilor in cerintele de timp, cost si calitate;- Administreaza lista de proiecte si este direct responsabil cu intocmirea rapoartelor ce contin informatii despre proiecte (termene, resurse, livrabile, stadiu implementarii, etc.);- Verifica respectarea procesului de initiere si urmarire proiecte de catre sefii de proiecte;- Mentine in permanenta informati membrii proiectelor;- Face propuneri pentru utilizarea resurselor disponibile in vederea obtinerii celor ...

Responsibilities:

Management of claim cases related to all products sold by BRD Asigurari de Viata (group and individual contracts)
Database management regarding information related to claim process
Maintain constant and effective communication and correspondence with the Chief of Claim department and respond efficiently to its requests
Maintain a permanent and effective communication and correspondence with clients and bank representatives regarding group and individual life contracts, about claims files completed or underway.
Develop periodic reports regarding claims management and submission of reports

Responsibilities:

Responsible for the management of life insurance contracts, in accordance with the business rules
Provides support to Underwritting department and to the others members of the Operations Department when necessary
Maintain and update the databases regarding information and changes occurred during the life of insurance contracts
Paid premiums management
Maintain constant and effective communication and correspondence with clients and bank representatives
Participate in developing of procedures and all documents corresponding to life insurance contracts and provide input for improving the depa...

Responsabilitati:
- Mentinerea legaturii cu TRANSFOND si Centrala Incidentelor de Plati
- Mentinerea legaturii cu sediul central din strainatate si clientii bancii
- Elaborarea unui studiu de fezabilitate
- Redactarea unui ghid operational (manual bilingv Romana - Engleza)
- Stabilirea de proceduri de lucru pentru relatia banca - client si banca - autoritati
 
Cerinte:
- Experienta relevanta in procesarea si decontarea Instrumentelor de Debit (CEC-uri si Bilete la Ordin) conform reglementari TRANSFOND
- Implementare d eproceduri de lucru in cadrul Serviciului Instrumente de Debit - avantaj

Responsibilities:
 
- Respond to customer inquiries;- Handle and solve customer complaints;- Follow up customer requests and, if necessary, call the customer back;- Provide information to the customer regarding the products and services of the bank.

Cerinte:

- Good knowledge of English (spoken and written);- Communicative person, team-player spirit, customer oriented;- Availability for working in shifts;- Telephone communication skills;- Problem solving attitude, pro-active person.

 
POSITION MISSION:
- To assure that IS2 supporting tools (BMC suite, Mercury, MOM application scripts) are working according to the Specification Requirements.
- To assure that Electronic Workflow application is functioning according to the Specification Requirements.
- Reports to the Applications and DBA Head
 
The main tasks for BMC Suite Administrator are:

Implementing configuration changes in the BMC suite required by modifications in IS2 Applications and Infrastructure
Communicating with application vendor for technical support and issue resolution;
Installing patches and new software...

- Promoveaza si vinde produsele bancii, oferind clientilor consiliere financiara prin servicii bancare;- Dezvolta portofoliul de clienti si volumul de afaceri, in conformitate cu obiectivele sucursalei;- Urmareste evolutia relatiilor cu clientii din portofoliul detinut si fidelizarea acestora prin activitatea de cross selling;- Analizeaza si verifica actele necesare acordarii creditului, intocmeste documentatia si sustine dosarul de finantare in comitetul de credite al bancii;- Ofera clientilor informatii referitoare la operatiunile bancare derulate.

Cerinte

- Absolvent studii superioare cu profil economic;- Permis de co...

Suntem o companie in continua  dezvoltare si  ne dorim sa avem alaturi persoane cu excelente abilitati de comunicare  care sa isi doreasca sa se dezvolte alaturi de noi si sa faca parte din forta noastra de vanzari directe.
 
Ce trebuie sa faci: • Prospectare continuă a pieţei şi abordarea potenţialilor clienţi, în vederea promovării serviciilor noastre,
  Contactarea telefonica si stabilirea intalnirilor cu clientii atat la sediul companiei cat si in afara acestuia,
• Identificarea nevoilor financiare ale potenţialilor clienţi, • Construirea ofertei pentru aceştia, în baza sol...