Locuri de munca

We are looking for Application Architects and Senior Developers Application Architects to strengthen our companies commitment to delivering a high-end 100% webbased solution for large contact centers worldwide.

The solution is constantly expanded and needs to cover everything from an proprietary mailhandling system, internal collaboration via IM, external customer support via co- browsing,  setting up and monitoring (outgoing) phonecalls, monitoring agents activities to workflow engines.
A challenge indeed, but always as a team, and always while learning and having fun.

Extensive knowledge of PHP and preferably the Zend Framework, MyS...

On behalf of our client, US IT security solution company, we are looking for a bright individual who is willing to apply himself/herself to provide customers with outstanding technical support via email and telephone and gain in-depth knowledge of content security solution products.

The candidate will receive training on the job, but will also be required to independently master the necessary skills. This position requires a candidate with experience in installing, configuring and troubleshooting software such as Windows Server and other enterprise software.

Besides providing support, the candidate will be assisting the Quali...

We require:

• B.S degree in Computer Sciences or related discipline or equivalent work experience• Interest/experience, enthusiasm in building and deploying web applications• Problem-solving and analytical skills for figuring out how different software components work together• Ability to easily work with abstract and highly technical concepts• Good knowledge of web client technologies (JavaScript/Ajax/JQuery, CSS, XML, XSLT, XHTML) and web standards• Any experience with web platforms like J2EE, Java/JSP, ASP.Net, PHP, Coldfusion, Ruby, Python is a big plus• Experience with at least one Database Management Sys...

The task of our White Box Testers is to perform unitary and integration testing on the modules developed by the SW developers.The responsibilities are:•Define the test assembly (testing set-up);•Define the unit and integration tests, based on Software Requirements;•Run the defined tests;•Run C code analysis tools and analyze the results (Q metrics, Polyspace);•Document the test results according with the defined methodology;Cerinte•University Degree (i.e. Electronics, Computer Science, Physics, Informatics, ...);•Experience in white box testing;•Experience in handling compilers and emulators;...

EXPRESS YOURSELF. INNOVATE. CREATE.
Your ideas add up to our solutions!

ROUTE 66 is a pioneer of smart, easy-to-use navigation solutions for mobile devices under the ROUTE 66 brand, as well as developing solutions and software development kits for the world's largest mobile device manufacturers. The company also provides a wide range of additional geographic content and location-based services. Headquartered near Zurich (Switzerland), ROUTE 66 has offices in Western Europe, Eastern Europe and Asia and sells its products and services worldwide. For more information please visit www.66.com.

Pentru Centrul nostru de Cercetare și Dezvoltare din Brașov, în cadrul Departamen...

Descriere job:
Angajam personal pe functia de operator baza de date si mentinerea relatiilor cu clientii societatii.
 
Cerinte:
 
Persoana pe care o cautam trebuie sa manifeste urmatoarele calitati:
- Buna organizare si atentie (inclusiv distributiva)
- Capacitatea de a se focaliza asupra mai multor lucruri in acelasi timp
- Aptitudine de comunicare
- Introducerea dosarelor in baza de date
- Preluarea apelurilor telefonice persoanelor inscrise
- Simt de responsabilitate
- Fermitate, rabdare, calm, politete, dictie buna, rezistent la stres.

 
Responsabilităţile importante:
 

Analizează cererile de schimbare şi propunerile de proiect complexe pentru a recomandă abordarea, respectiv soluţia optimă şi estimează efortul necesar pentru analiza acestora.
Participă la întâlnirile cu factorii relevanţi pentru culegerea de informaţii şi clarificări de cerinţe în vederea elaborării soluţiei tehnice. 
Răspunde de elaborarea documentelor de analiză pentru soluţia care îi este repartizată; documentează prin specificaţii funcţionale şi tehnice.
Este responsabil de ...

SCOP:

 Monitorizează şi coordonează activitatea din Call Center pe durata turei de lucru pentru a asigura preluarea si tratarea in condiţii optime a apelurilor clienţilor si furnizarea unor servicii de calitate. Contribuie activ la indeplinirea obiectivelor de venit, cost si calitate stabilite, respectand standardele de calitate.

 
Responsabilităţile importante:
 

Îndeplineşte activităţile specifice de call center :

         * Analizează performanţa agenţilor &ici...