Locuri de munca call center

Are you looking for a rewarding, challenging and entertaining job? Do you speak fluently French?

At CCC we are looking for young and motivated individuals to join our dynamic team!

Key skills are: - excellent French language(spoken and written)- excellent communication skills- computer skills- customer oriented- team player- flexibility, reliability,dedication- good English language- readiness for learning new things and bringing an own contribution to the team

The position involves taking/making calls in French, writing emails and informing the customers according to the data in the system....

Are you looking for a rewarding, challenging and entertaining job? Do you speak fluently French?At CCC we are looking for young and motivated individuals to join our dynamic team!Key skills are: - excellent French language(spoken and written)- excellent communication skills- computer skills- customer oriented- team player- flexibility, reliability,dedication- good English language- readiness for learning new things and bringing an own contribution to the teamThe position involves taking/making calls in French, writing emails and informing the customers according to the data in the system.As a Call Center Agent, yo...

Initiere de apeluri telefonice in scopul stabilirii de intalniri, efectuarii unor vanzari,actualizari date si promovarii de produse si servicii.Interactiunea cu clientii pentru a le oferi informatii despre produse si servicii Gestionarea si rezolvarea solicitarilor clientilor conform procedurilor companiei

Cerinte

Experienta in domeniul call center, constituie un avantajOperare calculator: MS Office Excelente abilitati de comunicarePersoana orientata catre client si atentie la detaliiCapacitate de invatare rapida si de gestionare a mai multor sarcini simultanSpirit de echipa

Oferta (bonusu...

In numele clientului nostru, importanta companie de pe piata comunicatiilor din Romania, angajam Call Center Operators, Team Leaders, Trainers - Limba Germana.

Locatie: Brasov
 
Responsabilitati:

- Ofera informatii de inalta calitate clientilor cu care interactioneaza, in limba germana.- Contribuie activ in vederea indeplinirii obiectivelor compartimentului respectand standardele de calitate.- Foloseste corect aplicatiile cu care lucreaza, astfel incat sa ofere informatii corecte si sa inregistreze corect solicitarile clientilor.-  Identifica nevoia clientilor potentiali, subliniaza beneficiile produselor si s...

Daca viata nu a fost pana acum generoasa cu tine si te-a purtat prin birouri neprietenoase cu sefi absurzi, ai acum sansa sa descoperi care este adevarata ta personalitate ...de serviciu! Uita prejudecatile despre multinationale – suntem un grup de doamne cu maniere fair-play, caracterizat prin varietate, energie, umor si expertiza.
 Si daca iti plac provocarile, iti place sa ajuti persoanele din jurul tau si poti comunica usor, clar si concis, iar gasirea de solutii iti trezeste entuziasmul, te asteptam in departamentul Contact Center.
Daca ti se potriveste descrierea din job description-ul de mai jos, nu ezita sa trimiti CV-ul tau.
Aceasta ...

Daca viata nu a fost pana acum generoasa cu tine si te-a purtat prin birouri neprietenoase cu sefi absurzi, ai acum sansa sa descoperi care este adevarata ta personalitate ...de serviciu! Uita prejudecatile despre multinationale – suntem un grup de doamne cu maniere fair-play, caracterizat prin varietate, energie, umor si expertiza.
 
Si daca iti plac provocarile, iti place sa ajuti persoanele din jurul tau si poti comunica usor, clar si concis, iar gasirea de solutii iti trezeste entuziasmul, te asteptam in departamentul Contact Center.
 
Aceasta pozitie raporteaza catre Contact Center Manager si are ca obiectiv principal acordarea de sprij...

Principalele responsabilitati:

1. Suport Clienti: gestionarea emailurilor si apelurilor telefonice din partea clientilor, introducerea in sistem a comenzilor, transmiterea de confirmari electronice, deschiderea de tichete de deranjament etc. Acest proces nu implica sub nicio forma vanzari de produse sau servicii.

2. Managementul informatiilor: receptarea sau comunicarea diverselor informatii de la angajatii care efectueaza munca de teren. Monitorizarea modificarilor transmise electronic prin aplicatie si procesarea corespunzatoare a datelor.

3. Suport Administrativ:

- Contactarea telefonica a potentialilor clienti
- Promovarea si vanzarea prin telefon a produselor si pachetelor de servicii ale companiei- Cresterea vanzarilor si a numarului de clienti- Crearea si dezvoltarea portofoliului de clienti si a bazei de date in privinta acestora,- Derularea activitatii conform politicii companiei

Cerinte

- Experienta de minim 6 luni in domeniul telesales, callcenter- Abilitati de ascultare activa si interrelationare- Orientare spre rezultate- Initiativa si perseverenta- Dorinta de afirmare intr-un colectiv tanar si profesionist- Persoana dinamica si optimista- Cunost...

Dorim sa se alature echipei noastre din Call Center persoane dinamice, deschise si flexibile care vor avea urmatoarele responsabilitati: - desfasurarea de activitati de telemarketing prin contactarea telefonica zilnica a clientilor din lista distribuita de superiorul direct; - preluarea apelurilor telefonice de la clienti si solutionarea cererilor acestora prin oferirea unor informatii explicative despre produsele si serviciile companiei; - introducerea de informatii in aplicatia software interna.

Cerinte
- absolvent de studii superioare - de preferinta finalizate sau student la o forma de invatamant cu frecventa redusa;
-...

1. Job mission
Cegeka provides Managed Services for multiple customers across Europe on a 24 by 7 basis.  The CEGEKA RIMS (Remote Infrastructure Managed Services) is structured on 3 main levels of technical competence: Support Technician, Support Engineer and System Engineer. The 3 levels act as a team to ensure customer satisfaction.
Furthermore, we provide activities to transfer the management of infrastructures of our new customers and ad-hoc projects for our existing managed customers.
We are currently looking for taking part of our L3 team in the role as project engineer. The core business it to guarantee and maintain the functionality of ou...

Aplica la noi si poti castiga o excursie de 500 euro !!! Regulament disponibil in mod gratuit pe http://www.facebook.com/profile.php?id=100002316147926



Crezi ca jobul ideal pentru tine presupune discutii telefonice care sa iti puna la incercare creativitatea, diplomatia, abilitatile de persuasiune si de relationare cu oamenii, avand scopul declarat de a promova si vinde diferite produse / servicii?

CerinteEsti o fire ambitioasa si dinamica? Pentru tine, performanta inseamna rezultate palpabile, exprimate in bani la sfarsitul lunii? Obisnuiesti sa iti fixezi obiective clare, pe care ti le asumi cu simt de r...

 
 
 
The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.
Contract: Outsourced Employment Contract
Start date: ASAP
Location: Bucharest
 
 
Team / Department Mission:
 
The Unified Communications Support Engineer will drive awareness, focusing on Microsoft UC Voice and Call Man...

GIT Security Monitoring (Threat Management, IDS/IPS & SIEM) brings a wealth of security expertise and is the primary group at Oracle that implements, maintains and supports the IDS infrastructure.

RESPONSIBILITIES:

Review new signature sets and organize meetings to discuss, approve and implement approved changes to signatures/filters.
Escalate potential breaches, attacks and policy violations to Risk Management and GIS according to the Incident Response Policy and Malware Incident Response Process.
Meet with first line monitoring team to discuss trends, answer questions, address concerns, and regularly audit IDS ...

The main responsabilities of the Siebel Administrator are:
 
Installation and administration of SiebelDesign and consultancy for topics around the architectureTechnical third level support (including on call)Owner of the technical Siebel solutionOpening and handling of Siebel service requests (incidents) towards OracleSupport of performance tests and analysis and solution of performance problemsMember of the project teams to implement new functionalitydevelop and maintain the AO tools (deployment, monitoring, etc)Implementation of new interfacesMaintenance of the schedulingDefect handling of the quality assurance environment...

The main responsabilities of the Application Administrator are:
 
Operation of the prod and pp environments = responsibility for the availability of the env.Incident handling for prod environments (technical SLS) = pre analysis + solution (if possible) or distribution to the right party
Alignment with operatingMaintenance and owner of the rerun listAO face to the customerDefect handling for pp environments (technical)Active monitoring of the environments (TEC alert handling + daily TWS check and clean up)Patch / release installation on qa, pp and p env.Handling and execution of service requests like NSO, data loads, pp refreshes etc...

CERCHIAMO TEAM LEADERS OFFRENDO UN PACCHETTO > 1500 EURO NETTO

Assumiamo dei Team Leaders Senior Con l`incarico di : • Formare, coordinare, motivare e supportare le risorse nelle attività di Teleselling e Telemarketing Outbound • Monitorare le operazioni e le performance all`interno del Call Center 

Costituisce requisito preferenziale: • Esperienza maturata in analoga posizione nel settore Telecomunicazioni, customer care• Esperienza minima: 2 anni


RESPONSABILITATI / BENEFICII: 
Gestirà dei team di consulenti telef...

TIKSHOOVROMANIA is interested in recruiting for a important project, very good English speakers, excellent communicators, enthusiastic and dedicated to their job, ready to learn new things and to be part of a united team.
 
The Customer Service Agents will have to:
- Manage dialogues in a professional, efficient, and quality manner with English speakers on a daily basis, while ensuring the guidelines for dialogue management are maintained;
- Provide quality, efficient and professional information to customers, using different software applications;
- Documenting dialogues and the treatment of the customers;
- Maintaining call center wor...

Required Skills

2+ yrs of experience in team handling for projects in BPO/Call Center/Shared Services industry.
People Management – Coaching and Mentoring skills
Project Management skills with skills on time and budget control,
Communication and presentation skills,
Change Management skills,
Analytical skills with attention to details
Excellent PC skills (MS Products specifically)

Purpose of the Position:


Role would require leading teams of Process Associates and Sr. Process Associates to ensure best in class shared service support to our globa...

Descriere post:
- Receptionarea, verificarea si operarea in aplicatiile de gestiune a documentelor specifice ale participantilor la fondul de pensii (acte aderare, formulare modificare acte aderare, cereri de transfer la un alt fond, etc)
- Intocmirea si supunerea spre avizarea managerului direct a scrisorilor de raspuns ale participantilor sau a scrisorilor de solicitare informatii referitoare la participanti adresate angajatorilor
- Intocmirea si pastrarea evidentelor operative legate de agentii de marketing si materialele predate acestora
- Intocmirea de rapoarte referitoare la documentele si informatiile gestionate
- Activi...