Locuri de munca call center

Descriere: Operator Call-center
-Contactarea clientilor/potentialilor clienti din baza de date
-Oferirea serviciilor companiei
-Prelucrarea datelor primite de la clienti
-Consilierea clientilor in functie de creinte
-Program 5 ore (9-14 sau 14-17).

Cerinte:
-Abilitati de comunicare
-Seriozitate
-Orientare catre rezultat
-Dornic de a se autodepasi constant
-Experienta in domeniul call-center sau banci constituie un avantaj
-La aceste posturi pot aplica doar persoanele de sex feminin, varsta minima 20 de ani, maxima 28 de ani.

Beneficii:
-Salariu fix (5 o...

RESPONSIBILITIES:- Managing incoming and outgoing telephone calls, negotiating payment conditions with debtors- Receiving, registering and handling requests and complaints- Ensuring that all cases are served with courtesy and accuracy, meeting service quality standards- Continuous feedback to Supervisor on workload, processes or other issues- Perform any other new activities in accordance with department procedures

Cerinte

REQUIREMENTS:- Previous experience in Call Center or Customer Service would be a strong advantage- Very good communication skills, multi-tasking ability, results-oriented- Perseverance, sel...

Cerintele minime pentru acest job se reduc la:
- limba italiana la nivel mediu spre avansat; candidatul trebuie sa poata sustine o conversatie in limba italiana
- cunostinte operare PC, navigare internet, posta eletronica
- cunostinte pachet Office: Word, Excel, Outlook.

Pot reprezenta un avantaj experienta anterioara intr-un job similar si cunoasterea altor limbi straine: engleza, franceza.

Cerinte
Considerati ca sunteti o persoana energica, ambitioasa, cu o atitudine pozitiva si careia ii place sa lucreze cu clientii? Atunci acesta este jobul pe care il cautati.
Lucrand direct cu clienti veti deveni parte integranta a imaginii expusa catre acestia si veti avea oportunitatea ...

- contacteaza telefonic clientii din baza de date alocata;
- promoveaza serviciile companiei , la fiecare convorbire telefonica;
- pregateste informatii;
- atitudine pozitiva ;
- abilitati foarte bune de comunicare ,planificare si organizare;
 
Beneficii:
- training
- salariu fix + bonusuri
 
 
 

Descrierea postului

- initierea apelurilor telefonice pentru atragerea de noi clienti.
- preluarea apelurilor clientilor.
- oferirea de asistenta telefonica clientilor.
- transmiterea problemelor catre departamentele implicate.
- oferirea de informatii despre servicii potentialilor clienti.



Cerinte

- cunoscator avansat al uneia dintre urmatoarele limbi straine: engleza, franceza, spaniola, italiana, germana, rusa, chineza, araba.  
- asigurarea unei evidente a...

Cerinte :

Limba italiana scris/vorbit - nivel mediu - avansat


Bune capacitati de comunicare.


Seriozitate.


Dorinta de invatare.


Pc + Conexiune Internet ADSL



Oferta (bonusuri, beneficii) :


Training gratuit, perfectionarea unei limbi straine.


Posibilitatea de a lucra de acasa


Bonusuri in functie de performanta


Contract de munca Part-time sau Full-time

Requirements:
• Very good language skills both written and spoken in French• English as a second language required• Educational background in accounting/economic is an asset• Practical experience in activities that implies relation with customers/accountancy/back office activities/call center activities• Good interpersonal skills and ability to work in a team• Professional approach to work• Strong customer driven focus• Good interpersonal skills and attention to details• Good practical knowledge of MS Office tools
 ...

Responsabilitati
 
• Manages the assigned outstanding accounts• Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters• Records information about financial status of customer and status of collection efforts• Receives calls from customers who have inquiries related to their ledger account balances or payments• Establishes and monitors credit limits• Processes orders on hold by assessing associated risk and liaising with customers • Records information about financial status of customer and the status of assessment process

Responsibilities:
 
- Respond to customer inquiries;- Handle and solve customer complaints;- Follow up customer requests and, if necessary, call the customer back;- Provide information to the customer regarding the products and services of the bank.

Cerinte:

- Good knowledge of English (spoken and written);- Communicative person, team-player spirit, customer oriented;- Availability for working in shifts;- Telephone communication skills;- Problem solving attitude, pro-active person.

Responsabilitati:

- intocmirea bazelr de date aferente clientului
- intocmirea bazei de date aferente debitorilor
- activitate de call center
- redactare notificari, rapoarte

Candidatul ideal:

- foarte buna abilitati de comunicare
- dinamic, organizat
- abilitati operare PC
- studii economice/drept

Beneficicii:

- posibilitate de avansare in cadrul companiei (departamentul de recuperari sau consultanta fiscala)
- pache salarial atractiv
- mediu de lucru placut

Esti in cautarea unui nou loc de munca plin de provocari?! Manpower iti ofera sansa de a te alatura uneia dintre cele mai importante institutii financiar – bancare, centru de procesare operatiuni back-office in Brasov, pe pozitia de Ofiter colectare debite
 
Ce ne dorim de la candidatul nostru?
- Studii superioare (in desfasurare sau finalizate)
- Experienta in lucrul cu clienti (call center, collection, vanzari)-constituie un avantaj
- Deschidere spre nou
- Abilitati excelente de comunicare si negociere
- Abilitati de analiza si sinteza, acuratete
- Abilitati de a lucra in conditii de stress
- Orientar...