Locuri de munca call center - Cluj Napoca

    Cerchiamo persone che parlano un buon italiano; che hanno avuto esperienze lavorative nel settore del call-center e che hanno voglia di guadagnare sia soldi che esperienza.
   Possibilita di lavorare part-time e full time, stipendio stimolante (base+incentivi); corsi di formazione, ambiente giovane e dinamico.
  Societa canadese di telecomunicazioni che lavora sul mercato italiano assume per il suo call center interno operatori call center.
 Manda il tuo cv a :razvan@ultracomm.ca.

TotalstayGroup is the web's leading hotel booking agency specialising in quality hotel accommodation at discounted rates. We offer in excess of 75,000 hotels around the world in both cities and coastal resorts. We offer a full range of properties, including convenient airport hotels, 2 and 3 star budget hotel rooms and 4 and 5 star luxury hotel accommodation.Totalstay Romania, part of TSG, is expanding the Call Center team. We are looking for candidates who speak/read/write fluently English and German.Working schedule is: Weekdays, 3 shifts:  09:00 – 18:00. 11:00 – 20:00. 13:00 – 22:00. Weeken...

Nivel de studii:

Studii medii sau superioare.

Experienta:

Pe un post similar: minim 6 luni intr-o activitate de call center sau in proiecte specifice unui call center.

Cunostinte necesare:

Cunostinte de baza operare PC (Windows, Microsoft Office, Microsoft Excel, email)
Cunostinte de limba engleza – nivel mediu ( scris, citit, vorbit )

Calitati si aptitudini:

abilitati excelente de comunicare si negociere
abilitati de ascultare activa si interrelationare
atitudine orientata spre client;
se adapteaza la stilul...

Desired profile: 
- Experience in managing operations for voice customer support in the BPO / SSC industry (5 years in a multinational customer service organization out of which more than 2years in a leadership position)- Strong people management and leadership skills- Good networking capability and client facing skills - Exposure & good acument towards process improvement techniques: Six Sigma, etc. - Capability to conduct an appraisal discussion and assess different levels of performance and potential.- Strong presentation & persuasion skills - Capability to communicate with large teams- Appreciation of the domain needs of th...

TotalstayGroup is the web's leading hotel booking agency specialising in quality hotel accommodation at discounted rates. We offer in excess of 75,000 hotels around the world in both cities and coastal resorts. We offer a full range of properties, including convenient airport hotels, 2 and 3 star budget hotel rooms and 4 and 5 star luxury hotel accommodation.

Totalstay Romania, part of TSG, is expanding the Call Center team.

We are looking for candidates who speak/read/write fluently English and Spanish.

Working schedule is: Weekdays, 3 shifts:  09:00 – 18:00.  11:00 – 20:00.  13:0...

Suntem o companie de succes cu colaboratori si parteneri atat in strainatate  cat si in Romania si dorim sa te avem in echipa noastra daca indeplinesti urmatoarele criterii :
 
1. Vorbesti  bine limba italiana
2. Esti o persoana serioasa
3. Doresti sa muncesti si sa perseverezi
 
Iti vom oferi o salarizare buna si un training de specialitate
 
Contacteaza-ne la tel : 0742391909 sau la e-mail :
office@cdc-t.ro

Requirements:
• Very good language skills both written and spoken in French• English as a second language required• Educational background in accounting/economic is an asset• Practical experience in activities that implies relation with customers/accountancy/back office activities/call center activities• Good interpersonal skills and ability to work in a team• Professional approach to work• Strong customer driven focus• Good interpersonal skills and attention to details• Good practical knowledge of MS Office tools
 ...

Responsabilitati
 
• Manages the assigned outstanding accounts• Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters• Records information about financial status of customer and status of collection efforts• Receives calls from customers who have inquiries related to their ledger account balances or payments• Establishes and monitors credit limits• Processes orders on hold by assessing associated risk and liaising with customers • Records information about financial status of customer and the status of assessment process

Pentru clientul nostru - o importanta companie multinationala de telefonie din ITALIA, cautam operatori telefonici foarte buni vorbitori de limba Italiana.
Operatorul va contacta telefonic potentiali clienti de pe piata Italiei pentru a fixa o intalnire cu agentii comerciali ai firmei noastre.

Reprezinta un avantaj la angajare domiciliul in Cluj-Napoca

Orar de lucru - 15:00-21:00Cerinte- sa cunoasteti limba italiana la nivel avansat- responsabilitate si punctualitate.- motivatie ridicata pentru indeplinirea obiectivelor stabilite.- experienta anterioara intr-un call ce...

Lugera &Makler Broker, partener autorizat Citibank, isi completeaza echipa de CONSULTANTI FINANCIARI:

Jobul tau va consta in:

• Studierea nevoilor clientilor in materie de servicii financiar-bancare si formularea unei oferte in acest sens;
• Promovarea ofertelor de credite de nevoi personale si carduri de credit din portofoliul Citibank;
• Asistarea clientilor in completarea documentelor necesare accesarii de produse financiar-bancare;
• Verificarea documentatiei de creditare;
• Preluarea si gestionarea informatiilor legate de potentialii clienti si distribuirea dosarelor catre instituţiile partenere;
• Mentinerea legaturii cu instituiile de creditare, conform procedu...

Stellenbeschreibung:
• Kundensupport als Applikations-Betreuer der Evogruppe – Evosoft Deutschland /als SAP Applikations-Betreuer;
• Entgegennahme von Kunden Anrufen, Emails, und vom Anwender generierten Tickets;
• Aufnahme und Bearbeitung aller Kundenanfragen;
• Interaktion mit Anwendern, zentralen und lokalen IT-Service-Einheiten und dem Application Management Support (2nd Level) bezüglich Anwenderanforderungen und deren Lösung.

Erwartungen:
• Mindestens Hochschulabschluss (idealerweise Universitätsabschluss);
• Sehr gute deutsche Sprachkenntnisse erforderlich;
• Sehr gute Kommunikations – Fähigkeiten;
• Grundlegende PC/IT Kenntnisse (Microsoft Office, Ac...